Projects > Delta Corp
Delta Corp
Redefining Luxury Gaming with a tailored Digital Ecosystem
Delta Corp Ltd.
Industry
Casino Gaming & Hospitality
Locations
India
Overview
Elevating High-Stakes Entertainment
DeltaCorp stands as India’s only publicly listed gaming and hospitality powerhouse, pioneering luxury entertainment with its offshore and land-based casinos. Renowned for its flagship brand, Deltin, the company redefines high-stakes gaming, offering world-class casinos paired with ultra-premium hospitality experiences. Catering to elite patrons, DeltaCorp blends thrilling gaming action with opulent stays, gourmet dining, and personalized service, setting unparalleled benchmarks in the industry. Beyond gaming, its diversified portfolio includes hotels, resorts, and entertainment hubs, making it a leader in integrated leisure destinations. With a commitment to excellence, innovation, and responsible gaming, DeltaCorp continues to dominate India’s entertainment landscape, delivering unforgettable experiences for discerning guests.
Project Summary
DeltinOne
A Unified Digital Ecosystem for Elite Member Engagement
Technology Stack
Engagement Model:
Agile (Dedicated Cross-functional Team)
The Challenge
The Digital Imperative
DeltaCorp sought to digitally transform its member experience while addressing:
- Fragmented Systems: Siloed guest management, loyalty, and compliance workflows.
- Manual VIP Concierge: High-touch but inefficient service processes for premium members.
- Operational Lag: Slow KYC updates and check-in bottlenecks.
- Missing Mobile Layer: No real-time engagement channel for members or RMs.
Vision: A seamless digital ecosystem unifying luxury hospitality, gaming operations, and regulatory agility.
Our Solution
The DeltinOne Ecosystem
A future-ready suite blending hyper-personalization, automation, and compliance for DeltaCorp’s elite clientele:
1. DeltinOne Member App (Customer-Facing)
Luxury convenience, reimagined:
- Digital Identity: Instant casino/hotel check-ins via app-based e-ID.
- RM Chat: Real-time messaging with dedicated Relationship Managers.
- Concierge at Your Fingertips: One-tap requests for flights, stays, and VIP logistics.
- Smart KYC: In-app document submission with live status tracking.
Personalized Alerts: Push notifications for offers, events, and account updates.
2. DeltinOne RM App (Internal)
Empowering service teams with intelligence:
- 360° Member View: Real-time preferences, request history, and tier status.
- Automated Task Routing: Streamlined privilege fulfillment (flights, cabs, events).
- Priority Alerts: Instant flags for high-net-worth member activity.
Performance Dashboards: RM responsiveness and service KPIs.
3. Loyalty & Stakeholder Dashboard (Enterprise)
Data-driven decision-making:
- Loyalty Analytics: Track points redemption, privilege usage, and member lifetime value.
- Compliance-Ready Reports: Automated audits for regulatory teams.
- Power BI Integration: Live dashboards on engagement trends, RM efficiency, and ROI.
System Architecture Highlights
Scalable Microservices
AWS Lambda-driven backend for peak-load resilience.
Real-Time Alerts
Firebase-powered notifications for members and RMs.
Ironclad Compliance
Role-based access, encrypted KYC storage, and automated data retention.
Why Deltin Trusts Team Inertia
“With DeltinOne, we’ve reimagined what premium casino hospitality looks like. Members now enjoy truly VIP treatment—seamless, fast, and personal. Internally, our teams have real-time visibility, from privilege usage to compliance tracking. It’s been a game-changer.”
— Chief Digital Officer, DeltaCorp Ltd.
Why It Matters
In an industry where exclusivity meets regulation, DeltinOne delivers:
faster VIP service turnaround
0
%
Rise in member engagement (in-app interactions)
0
%
Compliance with evolving gaming regulations
0
%
Get in touch